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Identity-as-a-Service (IDaaS) for Remote SCADA Monitoring: A Comprehensive Guide

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By Surya Narayana Mallik, Software Developer, Shreyas Webmedia Solutions

May 15, 2025: With the rapid convergence of operational technology (OT) and IT, Supervisory Control and Data Acquisition (SCADA) systems are increasingly accessed remotely by operators, engineers, and third-party vendors. While this enhances flexibility and operational efficiency, it introduces substantial cybersecurity risks. Identity-as-a-Service (IDaaS) has emerged as a critical enabler of secure, compliant, and scalable remote access to SCADA environments.

This article explores how IDaaS applies to remote SCADA monitoring, how it enables Zero Trust security, supports IEC 62443 compliance, and integrates with legacy systems, with practical comparisons to VPNs and insights into top IDaaS solutions.

What is IDaaS for Remote SCADA Monitoring?

Identity-as-a-Service (IDaaS) is a cloud-based identity and access management (IAM) solution that offers centralized authentication, authorization, and user identity governance. For remote SCADA monitoring, IDaaS ensures that only verified users can securely access control systems, human-machine interfaces (HMIs), programmable logic controllers (PLCs), and remote terminal units (RTUs) across geographically distributed industrial environments.

IDaaS enables:

Centralized access control across multiple SCADA instances

Integration with both IT directories (Active Directory, LDAP) and OT environments

Secure remote access using modern protocols (SAML, OAuth2, OpenID Connect)

Logging and auditing for user activity in compliance with industry regulations

How to Secure Remote SCADA Access with IDaaS

To securely implement IDaaS in a SCADA architecture:

Integrate SCADA Applications with IDaaS using APIs or identity gateways.

Enforce Multi-Factor Authentication (MFA) for all remote users.

Use Role-Based Access Control (RBAC) to restrict access by user role.

Apply Conditional Access Policies based on device health, geolocation, or time of day.

Leverage Federation for third-party vendor access using temporary, scoped credentials.

Monitor and Log all access events through centralized logging and SIEM integrations.

These steps help mitigate risks such as stolen credentials, unauthorized access, or lateral movement within industrial networks.

Best IDaaS Solutions for SCADA Systems

Here are some top IDaaS platforms suited for industrial and SCADA environments:

Vendor Strengths OT Focus
Microsoft Entra ID Deep integration with Active Directory and Azure; Conditional Access; scalable Moderate OT integration
Okta Workforce Identity Strong identity federation, MFA, and RBAC; extensive integrations Requires third-party OT bridges
ForgeRock Identity orchestration and support for legacy systems Suitable for hybrid IT/OT
CyberArk Identity Privileged access management (PAM) for OT assets SCADA-specific modules
Xage Security Built for industrial edge, SCADA, and Zero Trust in OT High OT/SCADA specialization
Keyfactor + Azure IoT IoT and SCADA-focused certificate management and access control Device identity-centric

When evaluating solutions, prioritize IEC 62443 compliance, protocol compatibility (e.g., OPC UA, Modbus, MQTT), and edge deployment capabilities.

Zero Trust Architecture for SCADA Using IDaaS

Traditional perimeter-based security is insufficient for modern SCADA systems. IDaaS helps enforce Zero Trust by:

Never trusting by default, always verifying identity and context

Authenticating continuously with adaptive policies

Limiting access strictly through least-privilege principles

Micro-segmenting access between zones (e.g., control center and field assets)

Monitoring every session for anomalies or policy violations

With IDaaS, SCADA environments can shift from implicit trust models to continuous verification, ensuring secure remote access and segmentation of critical assets.

Multi-Factor Authentication (MFA) for SCADA Remote Access

MFA is a vital security control in remote SCADA environments. IDaaS platforms support:

Time-based One-Time Passwords (TOTP)

Hardware tokens or smart cards

Biometric authentication

Push notifications via mobile apps

FIDO2/WebAuthn device authentication

MFA reduces the risk of credential compromise—especially critical in industries like energy and water, where unauthorized access could lead to service disruption or safety hazards.

Role-Based Access Control (RBAC) in SCADA via IDaaS

RBAC allows administrators to define user roles (e.g., operator, technician, engineer, contractor) and assign access permissions based on the principle of least privilege.

With IDaaS:

Roles are centrally defined and enforced across SCADA platforms.

Temporary and just-in-time access can be granted to vendors.

Access changes are automatically logged for auditing.

For example, an on-site technician may only access sensor data and alarms for their assigned plant, while a remote engineer may require access to configuration parameters—both managed via IDaaS.

IDaaS for IEC 62443 Compliance in SCADA Systems

The IEC 62443 standard defines security requirements for industrial automation and control systems (IACS). IDaaS supports compliance by:

Enforcing strong user authentication (62443-3-3 SR 1.1)

Implementing account management and RBAC (SR 1.2 – 1.4)

Maintaining audit logs of identity-related events (SR 6.1)

Supporting secure remote access and session termination (SR 1.6, SR 3.1)

By aligning access control with IEC 62443 security levels, IDaaS helps industrial operators meet audit and governance mandates with minimal overhead.

IDaaS Integration with Legacy SCADA Systems

One of the most common concerns is integrating IDaaS with older SCADA platforms that lack modern API support or SAML/OAuth compatibility.

Solutions include:

Identity Gateways that translate legacy authentication into modern protocols

Proxy-based access where the IDaaS controls the gateway or jump host

Edge identity agents installed at control layer or DMZ

Use of protocol-aware access brokers for Modbus, DNP3, or OPC DA systems

These integrations enable secure identity control without requiring disruptive SCADA upgrades.

Secure SCADA Monitoring Over Cloud with IDaaS

As organizations migrate SCADA systems to hybrid or cloud-hosted models, IDaaS plays a pivotal role in enabling secure, compliant access:

Cloud-native identity management for mobile workforces

Integration with IoT platforms and data lakes

Geo-restricted and time-bound access policies

Encrypted connections with identity-aware proxies

By combining IDaaS with secure cloud networking (e.g., SD-WAN, SASE), industrial operators can monitor and control remote assets while maintaining strong security postures.

IDaaS vs VPN for SCADA Operator Remote Access

Feature IDaaS VPN
Access Granularity Per user, per role, per resource All-or-nothing access to internal network
Security Model Zero Trust, identity-aware Perimeter-based, implicit trust
User Experience Seamless SSO, browser/app-based Requires VPN client installation
Visibility & Logging Centralized, detailed identity logs Limited session visibility
Compliance Alignment Built-in support for IEC 62443, NIST Requires separate monitoring tools
Scalability Cloud-native, easy user onboarding Manual provisioning, bandwidth limitations
Integration with OT Identity gateways and edge agents Lacks identity-level control in OT context

Conclusion: While VPNs offer network access, IDaaS delivers application-level, identity-aware access that better aligns with modern security and compliance requirements for SCADA environments.

Final Thoughts

Remote SCADA access is no longer optional—it’s essential for modern industrial operations. But without proper identity controls, it becomes a vector for cyberattacks and compliance violations.

IDaaS provides the foundation for secure, scalable, and standards-aligned remote access to SCADA systems. With features like Zero Trust enforcement, RBAC, MFA, and seamless legacy integration, IDaaS transforms how organizations manage identity in critical infrastructure.

An experienced IDaaS consultant can help you implement Zero Trust architecture, enable multi-factor authentication (MFA) and role-based access control (RBAC), and integrate modern identity solutions with legacy SCADA environments. Whether you’re aiming to replace VPNs with identity-aware access or meet IEC 62443 and NIST compliance standards, a consultant ensures a secure, efficient rollout tailored to your operational needs.

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